Refund of Subscription Plan fee

A Subscription fee excluding other applicable taxes may be collected by KhojKare for the Subscription in the Platform. If at any time, the Users are not satisfied with the quality of the Service Provider, User may call Service provider care number of this Platform wherein the complaint will be noted for review. KhojKare holds the authority to decide if the booking fee should be refund for this compliant. Further, User will not have any right to claim or allege anything against KhojKare in respect of services provided/money collected by the Service Provider from the User beyond the booking fee amount.

In any case should you in any manner wrongfully or illegally detain any director, employee, affiliate, agent, representative or subcontractor of KhojKare, we shall be constrained to take all such actions including cancellation of the refund process. Any refund will stand forfeited without any further reference to you. This shall be in addition to and without prejudice to all our further remedies at law

CANCELLATION

User shall directly contact KhojKare for processing any requests pertaining to cancellation of subscription.

On receiving cancellation request, the refund shall be governed by the Refund terms mentioned in the Agreement. The cancellation request should be raised before a minimum of 24 hours before the scheduled time for performance of service. For any requests that are not raised before 24 hours, the booking fee is non-refundable.

REFUND OF TRANSACTION PAYMENT - SERVICE PROVIDER

KhojKare refund policy:

KhojKare is not obligated to refund to you any amounts or fees paid by you while placing the order, except solely in the event you rescind or terminate your subscription within the ‘seven days from the date of activation of campaign following your agreement to purchase a service package. You authorize KhojKare to charge you for any sales or similar taxes that may be imposed on your payments, lead fees, or any other fees charged by KhojKare :

In case of any rejected, non-activated campaigns, KhojKare will make best effort to process the refund within a period of 15 days (Fifteen days) from date of clearance of payment. In case of a refund of the amount paid under advance renewals, KhojKare will not be under any obligation to process refund requests initiated after 15 days ( fifteen days) from the date of clearance of payment.

For activated campaigns, refund will be processed as follows:

• KhojKare, subject to terms and applicable polices shall offer complete available amount towards refund to the customer if the refund request is raised within 7 days from the date of activation of this campaign.
• KhojKare will offer a refund in the first 30 days of the campaign, after deducting only the:
  • Amount consumed amount under the Campaign (Inclusive of MPC & Service delivered charges).
  • 20 % towards Cancellation Charges and applicable taxes and
  • Bonus amounts, if any.
• No refund requests shall be accepted by the company, after completion of 30 days from the date of activation of the campaign

All refunds, wherein the refund requests are raised within thirty days from the date of activation of campaign will be processed through cheque except for payment made via cards or net banking, in such cases, refund will be processed to the Service Providers’ card account / bank account. In any case should you in any manner wrongfully or illegally detain any director, employee, affiliate, agent, representative or subcontractor of KhojKare, we shall be constrained to take all such actions including cancellation of the refund process. Any refund will stand forfeited without any further reference to you. This shall be in addition to and without prejudice to all our further remedies of law.